Common Questions
Frequently Asked Questions
Auralis specializes in smart vacuum cleaners, adaptive air conditioners, automated cat water dispensers, and a range of AI-driven home essentials designed for modern Swiss households.
You can explore and order our products directly through our website at auralispro.pro. Simply select the devices that fit your needs, complete the online form, and choose delivery to your address in Switzerland.
Most Auralis devices come ready to use with simple step-by-step instructions. After unboxing, connect each device to your home Wi-Fi network via our companion app and follow on-screen prompts for setup.
Yes. All of our products support standard 2.4 GHz Wi-Fi networks and integrate smoothly with common home automation platforms for unified control.
Absolutely. Our free mobile app allows you to monitor and operate your devices from anywhere, schedule routines, and receive performance notifications in real time.
We offer 24/7 email assistance, live chat support via our website, and remote diagnostics to help you with any technical questions or configuration needs.
Auralis is based at the Swiss Federal Institute of Technology Zurich (ETH Zurich), Rämistrasse 101, 8092 Zurich, Switzerland. Our business ID is CHE-963.627.036.